About us

Born from Frustration. Grown through Service.

It all started in 2021, when our founder got tired of slow hosting and support that took days to answer. That's how eCloud was born: we don't just sell space on a server, we remove the hassle of web hosting entirely so you can focus on your business, knowing a passionate team answers in minutes, not hours.

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In Caracas since
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Active clients
0 days
Money-back guarantee
0.0%
Guaranteed uptime

How we work

Support that actually answers
A real specialist behind every ticket, chat or call, not a bot that makes you repeat your problem three times.
Transparency in every payment
Clear dual pricing in USD and Bs, no fine print and no surprises when you pay, whatever method you use.
World-class technology
We build on the same infrastructure the leading platforms use, adapted to the Venezuelan market.

Infrastructure

What's behind your website

Data centers in Miami and Germany
SSD servers in certified data centers in the United States and the European Union, with low latency to Venezuela and network redundancy.
Plesk as the panel
Industry standard for managing sites, email and databases securely.
Automatic daily backups
Every service backs itself up, every day, to a separate location. You restore from the panel in minutes, no support ticket needed.
Continuous monitoring
Automatic uptime and performance alerts handled by the team.